If the alarm is triggered the monitoring system will attempt to call your or whomever is on your list of contacts after a short period of time lapses. Protection One does offer a panic button option for a break in or other emergencies. We wanted to review the various home security plans available to the consumer, so we navigated to the "monitoring solutions" page where there are options for residential plans or commercial plans. Clicking on the residential plans we expected to see choices between various levels of home security systems and services available, and the cost of each, like we do on many other home security websites. Insteadthereis a just a paragraph explaining that "our monitoring packages will bring you peace of mind". Nowhere could we review the actual monitoring packages to determine what services or equipment was included.